Comments from satisfied customers

 

“I was referred to Shannon some years back by a friend. One can be assured that any project large or small will receive the same attention to detail and quality with respect to one’s budget and lifestyle. My last home moved quickly despite a declining market. One deciding factor the buyers noted was the “extra pop” the guest room bath renovations made to them. Shannon had made those changes several years prior–giving me and my guests time to enjoy the new look as well.”

“Now that I have been in my first ever new home for 2 years, I have had time to make note of things that I wished had been done or not done. Shannon has been patient as we reviewed plans to make these changes and has helped me to prioritize which things will be done first. Some of these changes required the help of an interior designer and he was able to refer me to someone for help with selections—a seamless process.”

Cynthia B – Dallas TX


“Shannon did the remodeling work on my townhouse. He listened to what I wanted and what I could afford. Then he brought in his ideas and recommendations. I was 100% pleased. Now he is my ‘go to guy’ when I need help with an exploding water heater or a defunct microwave. The O’Brien Group is at the top of my list. He also gives great parties and his wife saves my rear end at work by doing all the computer stuff I don’t know how to do.”

Barbara K – Dallas


“I have used Shannon O’Brien and his team on all of my home improvement projects. He is extremely professional, and a joy to work with. He has extensive knowledge in home re-modeling and renovations, and is a true craftsman. I appreciate his attention to detail, and the neat manner in which his crew works. I would highly recommend him for any job– whether large or small.”

Sincerely,
Kelly S. Dallas


Dear Shannon,

Joe and I want to tell you how pleased we have been with the fine work you have done for us both on the multi-room remodeling project a couple of years ago and more recently on the kitchen remodeling. We especially appreciate your attention to detail and the craftsmanship exhibited by your crew. For instance, you installed a new gas range top, replacing an electric one, after we were told by other plumbers that it couldn’t be done. And, the custom vent hood is perfect. I like to turn on the under-cabinet lights and just sit and look at it! Your crew did an excellent job.

We would highly recommend you to our friends.

Thanks for all your help.

June and Joe O. Irving TX


“I really enjoy working with Shannon and his team. I recently remodeled my entire house and was working with a very tight budget and timeline. Shannon was able to give me great advice on how to manage my budget to the fullest and his team worked very hard to make the deadline. I think we have all worked with companies that say they can meet a project on budget and deadline and fail miserably. This company blew me away with their ability to manage the project – and me.”

“They were very honest about my budget and gave me tips on how to maximize it, which I greatly appreciated. I know my inability to stick with a paint color can be frustrating, but I really appreciated how Shannon was able to make it work, all the while managing my expectations and encouraging me to keep us on our project schedule. I found him to be a great person to work with, as well as business man. I know his team as well and they are all very courteous and respectful of my property and time.”

“If I ever have a question or concern I know that it will be answered. If I have any follow up questions, even 2 years later, Shannon is willing to answer and take a look at his work to make sure it is holding up (and it is). I know that he is in the business of customer service, which makes a difference in the quality of the work and construction experience.”

Kelly C.


“I have used The O’Brien Group on several projects now and highly recommend their services. All my projects were finished on-time and on-budget but it’s the quality of their work that truly distinguishes the company. They take excellent care of your home and deliver near perfect results every time. Shannon is great at managing his crew and keeping me informed about how the work is progressing and what I should expect. I trust him completely. This is the only contractor I’ll ever use and am already planning to have them do a new patio, deck and outdoor kitchen for me. I recommend them unconditionally.”

Lisa V.


“Shannon has been a trusted and valued contractor that has worked with our family for more than 8 years. He manages both the small projects and large renovations with such professionalism and organization that you always maintain peace of mind. Our most recent remodel included custom base boards and interior doors that demanded a unique approach, and he was able to deliver the final product on time, and it was more amazing than what I had hoped! His crew is trusted and courteous. I have and will continue to recommend Shannon and The O’Brien Group to friends and colleagues with complete confidence.”

Heidi W.